Healthcare IT Services
Every client relationship begins with a signed Business Associate Agreement, and every system we touch is built to meet HIPAA Security Rule requirements. We keep your technology invisible, your data secure, and your practice audit-ready at all times.
NTG provides managed IT and cybersecurity services exclusively to compliance-regulated industries. In healthcare, we serve medical clinics, specialty practices, hospitals, and long-term care facilities across the United States. We understand that downtime in a clinical environment isn't a productivity issue: it affects patient care.
The systems and documentation your practice needs to stay secure, compliant, and focused on patient care.
Your IT environment is documented, monitored, and aligned to the HIPAA Security Rule, so when an auditor asks, you have answers.
24/7 monitoring and rapid response means EHR systems, imaging, and clinical workflows stay up when your staff needs them.
We produce the documentation your practice needs: risk assessments, gap analyses, policies, and incident reports, in a format that satisfies OCR and health system auditors.
Layered security controls: endpoint protection, MFA, email filtering, and encrypted backups significantly reduce the likelihood and impact of a security incident.
Multi-location and multi-state practices have a single accountable IT partner. Remote support handles the vast majority of issues; vetted local technicians handle the rest.
When IT works, clinical staff focus on care, not workarounds. We train your team, handle the help desk, and keep frustration low.
Documented gap analysis of your current environment against HIPAA Security Rule requirements. Identifies vulnerabilities before an auditor does.
Antivirus, EDR, and patch management on every workstation and server, including devices used by remote clinical staff.
Multi-factor authentication, role-based access, and user lifecycle management so only the right people access PHI.
Automated, encrypted backups with tested recovery procedures. RTO and RPO objectives defined and documented for your practice.
Live support for clinical staff around the clock. Priority tiers ensure a physician locked out of the EHR at 2am gets immediate response.
We manage the servers, network, and workstations your EHR runs on and coordinate with your EHR vendor when escalation is needed.
Written security policies tailored to your organization, plus staff training that satisfies the HIPAA Training Rule.
Continuous monitoring with documented logs: the evidence you need when access to PHI is questioned.
Executed with every healthcare client before any work begins. Not optional, not an afterthought.
Many IT providers claim to be "HIPAA-compliant." Here is specifically how NTG approaches HIPAA for our healthcare clients.
HHS proposed the first major HIPAA Security Rule update since 2013. Here is what changes, what it costs to comply, and what your practice should do now before the final rule takes effect.
Social media misuse by healthcare employees is a growing source of HIPAA violations and cybersecurity exposure. Learn how to protect patient data and your organization.
Without a written incident response plan, a ransomware attack or PHI breach can cost your practice six figures in OCR penalties. Here’s what HIPAA requires and how to build a plan that works.
About the author
Ken Satkunam, CISM
President & Founder, NorthStar Technology Group
Ken has spent over 25 years in IT leadership, serving in roles from technical support to CIO for organizations as large as 23,000 employees. He founded NorthStar Technology Group in 2000 to help regulated organizations build secure, compliant, and operationally resilient technology environments. Ken holds the Certified Information Security Manager (CISM) credential from ISACA and is the co-author of the Amazon best-seller "Cyber Attack Prevention." He has been quoted in industry publications including eWeek and DM News, and NorthStar has been recognized on the Inc. 5000 list in both 2024 and 2025.
NTG starts every healthcare engagement with a no-cost HIPAA risk assessment. You will see exactly which requirements are met, which are missing, and what it would take to close the gaps.
