Skip to main content

Cybersecurity

Managed SOC & 24/7 Threat Response

Monitored around the clock, with a clear plan for what happens after an alert.

Our managed SOC and 24/7 threat response service keeps your environment monitored around the clock, including nights and weekends. Monitoring is delivered through our 24/7 security operations center partner, and NorthStar runs the program around it: what is monitored, how alerts are escalated, and what happens next. It is built for healthcare practices, defense contractors, financial firms, and law firms that need to show continuous monitoring to auditors and insurers, not just promise it.

Ken Satkunam, CISM
Written by Ken Satkunam, CISM·President, NorthStar Technology Group

What managed SOC coverage includes

Detection only helps if someone acts on it. Each part below is built to shorten the time between an alert and a decision.

Around-the-clock monitoring

Security activity in your managed environment is watched 24 hours a day by our security operations center partner, so suspicious behavior is seen when it happens, not the next business morning.

Alert triage

Alerts are reviewed and triaged so real threats are separated from noise. Your team is not asked to chase every notification a security tool produces.

Defined escalation

Confirmed threats follow an escalation path agreed in advance: who is contacted, in what order, and who can approve containment steps. NorthStar stays your point of contact.

How monitoring fits the rest of your program

A managed SOC is one layer. These controls sit next to it.

Endpoint detection and response

Endpoint protection on managed workstations and servers, managed as part of our cybersecurity services.

Documented monitoring

Monitoring and escalations are documented, which gives you something concrete to show when HIPAA, CMMC, FTC Safeguards, or cyber insurance reviews ask how you detect attacks.

A tested way back

Backup and disaster recovery make sure there is a restore path if an incident still gets through.

Frequently Asked Questions

Your organization remains responsible for its own compliance program. We help you implement and document the technical and administrative work that program depends on. Nothing on this page is legal advice or a certification.

About the author

Ken Satkunam, CISM

Ken Satkunam, CISM

President & Founder, NorthStar Technology Group

Ken has spent over 25 years in IT leadership, serving in roles from technical support to CIO for organizations as large as 23,000 employees. He founded NorthStar Technology Group in 2000 to help regulated organizations build secure, compliant, and operationally resilient technology environments. Ken holds the Certified Information Security Manager (CISM) credential from ISACA and is the co-author of the Amazon best-seller "Cyber Attack Prevention." He has been quoted in industry publications including eWeek and DM News, and NorthStar has been recognized on the Inc. 5000 list in both 2024 and 2025.

CISMInc. 5000MSP 500Published Author25+ Years

Start with a free Security and AI Readiness Check

See the external security signals visible today, then talk through monitoring and response coverage that fits your industry.