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Safe and Memorable Pa$$w0rdz
Have you ever sat in front of an ATM trying to remember your pin? The same pin you have had for 8 years? Ok maybe it is just me but I bet you have forgotten a password here and there if not multiple times TODAY! So what do we do to try to simplify our life? We...
How Technology Enhances The Customer Service Experience
A friend of mine is having her house remodeled and has told me how frustrating the process has been. The contractor is very talented and the work produced seems of good quality, but the path of getting to that point has been rocky to say the least. The designer only...
6 Things You Should Do When You Get Your New Phone!
So, you’ve just opened the box to your brand new smartphone - or maybe it’s your 5th. These devices have long moved past being phones and are now your mobile office. They’re a computer, phone, and camera all in one. So what do you do with it now? Here are some ideas...
Why Customer Experience?
Every time I see that I cringe because I know this is all too common. Our industry has developed a poor reputation over the years for being controlling, inflexible and clueless about the needs of the business. IT has, for so many years, brought technology to the...
How to Create a Business Disaster Recovery Plan in 4 Simple Steps
Loss of data is a common problem for businesses. Fortunately, it's a problem that can easily be avoided with the correct preparation. While devastating amounts of data can be lost during catastrophes like hurricanes, terrorist attacks, fires and floods, it doesn't...
The Intersection of Cloud and Mobility: Who Can Manage It?
We are less than 3 days away from the second annual Midwest Mobile Summit in Fargo, ND. As a leader in cloud platform development sponsoring a mobile device conference, NorthStar firmly believes that the cloud and mobile are not two things, but one. The cloud was...